Checklist:
Keep talking
Stay interested in what they’re doing online and discuss what
they might have come across. Don’t be afraid to tackle difficult
subjects like cyberbullying, and sexting and pornography. Help
them to be critical of things they see online and judge the quality
and reliability of online sources. Acknowledge that this is difficult
considering how content can be manipulated online to persuade
even the most savvy people. Talk together about how to manage
some of these challenges and why it is important.
Manage their online reputation
Let them know that anything they upload, email or message
could stay online forever. Remind them that they should only
post things online that they wouldn’t mind you, their teacher
or a future employer seeing. There are lots of stories in the media
that highlight the importance of online reputation and clearly
demonstrate how things that happened years ago can resurface
in the future. See our online reputation advice hub to get tips to
support young people on this issue.
Adjust controls
Adjust the parental controls on your broadband and internet-
enabled devices, depending on your child’s age. Your broadband
provider can tell you how. Find out how to set up safe search in
Google by going to the Google Safety Centre. Remember that at
this age they are likely to have friends with unfiltered devices and
whilst parental controls and filtering is important this needs to be done alongside dialogue and discussion.
Privacy matters
Make sure they set high privacy settings on social
networks. Encourage them to regularly change their
passwords and never to share or put online any of their
personal details like phone number, address or their school.
Use our social media privacy how-to guides to support them.
Stay safe on the move
Make sure safety and privacy settings are activated on their
mobile devices and they aren’t sharing private information.
Be aware that using public WiFi might not filter inappropriate
content, so look for friendly WiFi symbols when you’re out
and about. Also, encourage them to use the parental
control tools on their device just in case they do connect
to an unfiltered WiFi - such as at a friend’s house.
Learn about it: Teach your child some simple rules
• Make sure your child knows how to
block abusive comments and report
content that worries them.
• Teach them to respect others online and
think about comments before they post
them and discuss how easily comments
made online can be misinterpreted.
• Don’t arrange to meet people in real life
that they’ve only talked to online and
remind them that some people may
not be who they say they are.
• Advise them to use secure and legal
sites to download music and games
to avoid experiencing the risks associated
with streaming content from unauthorized
sites. Visit our ‘Dangers of digital piracy’
advice hub more advice.
• Check attachments and pop-ups for
viruses before they click or
download anything.
• When using the internet for homework,
make sure they use information
appropriately and explain things in
their own words rather than copying.
Talk about it: Tips for a meaningful conversation
• Make sure your child knows they can
come to you if they’re upset by something
they’ve seen online and make sure that you
listen and don’t overreact - the important
thing is that they have come to you for
help and support.
• Tell them you trust them to do the right
thing rather than over monitoring their
internet use.
• If your child comes to you with an issue,
stay calm and listen without judging
them and don’t threaten to take away
their devices.
• Tackle peer pressure by explaining that if
they’re talked into bullying someone online
or sending inappropriate images it may get
reported to their school or even the police.
Visit our guide to see more tips on online
peer pressure to support young people.
• Talk to them about how much time they
spend online and make sure this is balanced
against other activities. See our ‘Screen time
guide for 14+’ for age-specific advice.
• Discuss how they can report any harmful
or inappropriate content or behavior
that they encounter online - empower
them to take control themselves.
