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Student Tech Bytes
October 14, 2020
Disabled Accounts
Cyberbullying
Student: Technology Updates and Reminders
New and Transferred Students:
Once enrolled it can take a student 24-48 hrs to gain access to all of our instructional applications. If, after that time, your student is still not able to access their applications, please submit a support ticket with our helpdesk.
Google Hangouts
At the request of site leadership, Google Hangouts has been disabled for students. Communication between teachers and students should be conducted through the Canvas Inbox.
Tutoring for 6-12 grade
Tutoring is now available through Paper for students in grades 6-12. Paper can be accessed through the Clever Dashboard.
Do you need help?
If you are having trouble logging in to a website, a website isn't loading properly, or you are receiving error messages online, please refer to this document for troubleshooting tips.
Parent Canvas Login Issues
At this time, we are having trouble with the links to view assignments where it's prompting parents to log in to a PUSD account instead of redirecting to the Parent Canvas log in page.
If you log in to the Canvas Parent app via a mobile device or online with the login credentials you set up, you will be able to see assignments and other notifications. We are working with Canvas on a fix and apologize for the problem.
AERIES Parent Portal
Innovative Technology Services
Email: helpdesk@pusd.us
Website: gopusd.com/helpdesk
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699