2025-2026 Learning Coach Resources
2025-2026
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LSOA Learning Coach Resources
Below you will find the school's frequently asked for documents and contact information.
This link is a quick resource. Questions? You may contact:
- Your student's homeroom teacher
- Check your campus specific newsletters sent to your email & text every Friday during the school year
Contact Information
School Notifications: You will receive a text message – do not be alarmed, this is our new school notification system. Here is a copy of the message so you are prepared – please do not opt out to stay informed this school year.
"You're registered for SchoolMessenger notifications. Reply STOP to cancel, HELP 4 help. Msg & data rates may apply Message freq varies."
Special Programs
- Questions about your student's special programs from a previous school or referral for a new program should be directed to your student's homeroom teacher or assigned counselor.
Tech support
online: https://www.help.k12.com/s/submit-a-case
Most cases are resolved in 24 - 48 hours.
Note: You are still responsible for attempting to log in on a back up device and complete school work/attend classes. Students are expected to have less than 10 unexcused absences a year. It is important that your student work on their regular device or a back up device to avoid unexcused absence build up.
You will receive a case number. You need to keep this.
Notify your teacher of your issues and give your teacher your case number.
If you have a case number, you can use this in your report absence note. The Attendance Office will be able to work with you regarding excused or unexcused absences if you have a case number.
If your tech support case is taking too long to get resolved, then this case number can also help escalate your case to resolve it sooner.
School Documents
Submitting the form does not mean the absence will be excused as there are guidelines as to what an excused or unexcused absence is. Attendance will always follow up on any form submitted.
Use the above link to submit a Report Card Request. When your request is complete - you will be notified by the Registrar team.
Use the above link to submit a Verification of Enrollment Request. When your request is complete - you will be notified by the Registrar team.
Parent Withdraw Request
If you wish to withdraw your student:
- You must notify a staff member
- Notifying adult must the the student's Legal Guardian
- You must provide the next schools name & state it is located in (or if homeschooling)
Dismissing the steps above will result in an incomplete process and prolong the request.
After you have provided the above information, a staff member will notify you and inform you of next steps.
Clubs, Contests, Announcements, Updates
- School Social Media pages for school updates
- Campus & Department specific newsletters for announcements from Administration
- Clubs & Contest information
K12 Voices
Join the Chorus of K12 Voices
At LSOA, every student, family, and educator has a story—one that could spark hope, open doors, and remind others that they’re not alone in their search for the right educational path.
Do you know someone whose LSOA experience should be heard? A student breaking barriers, a family overcoming challenges, a teacher making an extraordinary impact?
Inclement Weather Offline Work for Students
Internet, Shelter, & Food Assistance
Government Assistance - Call 2-1-1
For additional assistance, please see the McKinney Vento below.
For assistance, contact Monica Martinez at mmartinez@lsoa.org
Para obtener ayuda, comuniquese con Monica Martinez en mmartinez@lsoa.org
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Did not find what you need?
It is always the best policy to contact your student's teacher first with questions. It is LSOA Policy that staff respond to family messages within 24 hours or the next business day. You may experience responses up to 48 hours during the busiest times of the year (August/September and April/May).
Staff are in office 8:00am to 5:00pm CST to answer your questions, Monday - Friday following the LSOA School Calendar for this school year.
Some staff may be out on PTO and it is LSOA Policy that they have an autoreply during their out of office times with directions for Learning Coaches with urgent concerns.
