
WSWHE Wisdom
May 27, 2025

Hot Question of the Week: how to access TLC if Clever/ClassLink aren't working
Quick fix for TLC schools, if Clever/ClassLink access to librarian tools in TLC aren't working at a particular moment...and if accessing TLC via that dashboard link doesn't want to work... use your TLC sub login info! (Follett schools: you already use a "bypass" link, so you're good.)
- Can't find it? Search in your Google Drive for "TLC sub", and that doc should come up.
- Contact SLS to alert us that your usual method isn't working, and so we can temporarily bump up permissions in that sub account for you, if needed, until your regular access is restored.
- At a bare minimum, the sub login will allow you to circulate books, immediately.
How to: add new links to your library.fyi page
Remember, you can always add links yourselves. If you need a refresher, this slide deck can help.
You may wish to add Sooth.fyi (which is geared to grades 5 and up), News-o-matic, and Kids Discover to your library.fyi pages as those access points go live in your district. (Sooth.fyi is live and may already be available via your Google/ClassLink/Clever platform menus. News-o-matic is onboarding with each district via IT. Kids Discover is in the pipeline but not ready yet.)
Links can vary by district depending upon how they access these tools.
Got items disappearing from your TLC collection?
If you have items disappearing from your collection, chances are, they were put in accidentally as temporary items. Here's how to discover them, and how to avoid that in the future. (And note that on check-in, those items should prompt a pop-up to ask you if you want to keep them.)
Screencast: Fast Add Deletes Issue
Basically, there are a few prongs to this...
1. Run a report called New or Edited Titles for Location
- (You can change this report to Excel to sort it by title, barcode, time stamp, or whatever)
- This is a good report to run every once in a while, anyway. It lets you know what's in your collection, when it was added, and if you set it to bump up to a proper record or not.
2. How to ensure you are adding new items correctly
- Check first to see if the title already exists! (It's okay if the ISBN doesn't match, especially if it's a newer, popular book like DOAWK that is instantly recognizable.) If it's already there, it's way easier to just add your copy onto the record.
- If you hit Fast Add ILL in LS2 Cat, look in the upper left of that popup to "upgrade when a match is available" (the default is that it will delete on check-in). Make sure you are selecting to upgrade if it's a record you want to keep.
3. If you hit any snags, Karin can help! This will help you to avoid future goofs in this area.
Hop on a Google Meet with Karin
You can book a Google Meet with me on Calendly anytime. (You don't have to ask first. Just click and go.) If the Calendly times don't work for you, then give me a holler.