Student TechBytes
September 3, 2024
Teaching Kids to Protect Their Data and Privacy Online
Tips for kids and teens to keep their information safe and private when they use tech
From Common Sense Media
Here are a few things to look for when you and your kid create profiles for devices, apps, games, social media platforms, and internet-enabled toys:
- Create strong usernames and passwords.
- Use strict privacy settings.
- Be careful with personal info.
- Look for a safe URL.
- Do a password check.
- Check sharing settings.
- Skip anything that's not required.
- Be careful with downloads and other links.
Additionally, share these tips on creating strong passwords with your kids:
- Make it long, unique, and memorable.
- Avoid recognizable words and personal information.
- Update your passwords regularly.
- Store passwords away safely.
ITS Resources & Information
Back to School Reminders from ITS
- Please submit Help Desk tickets for support with Chromebooks or contact your site Librarian to assist with a replacement.
- If you need your password reset, contact your site Office Manager or Librarian
- If your Chromebook was Lost/Stolen over the summer, please submit this form.
PUSD Help Desk
Help Desk Support
As a reminder, when there are issues at your site, the best way to get help quickly is through a Help Desk call (626-396-3699) or ticket (gopusd.com/helpdesk). Not following this process can result in a delay in resolving your issue.
Common Issues to contact the Help Desk for include:
- Application or Account issue with
- Aeries
- Canvas
- Clever
- Chromebook issue
Chromebook Reference Information
Chromebook Operating System Updates
Please remember to completely shut down your Chromebook at the end of every day! This will ensure your device has received all necessary updates and that you are able to connect to all PUSD applications without issue.
Locked Student Chromebooks
We are currently in the process of retrieving lost chromebooks. If your chromebook gets locked, please see your Librarian or Office Manager to get the device unlocked and/or submit a ticket with the device's service tag.
Lost, Stolen, and Damaged Devices
A reminder that Chromebooks are instructional materials, similar to textbooks. We have been receiving a large number of tickets from school sites and from students stating students have lost or damaged their devices. Chromebooks range in cost from $389 to $758. We understand that devices may be misplaced and that accidents happen, but please make every effort to take care of your devices as well as locate lost devices before submitting a ticket for device replacement.
Once a device has been reported lost or stolen, it will be locked and unusable.
How to Guides
Did you know you can see what devices, textbooks, and library books are checked out to you? Check out the video linked above to see how.
It's a good idea to update your password occasionally to keep your account secure. Check out the video linked above to see how.
Caregiver How-Tos
- Are you ready to set up your Aeries Parent Portal account and don't know how to get started? Check out our series of how-to videos HERE.
- Are you an Observer in Canvas so you can see your student's assignments and grades? If not, check out this document with linked videos on how to become an observer in Canvas.
Email: EdTech@pusd.us
Website: pusd.us/its
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699