Department of Human Services
The Department of Human Services building is currently open to the public from 8:00am to 5:00pm, Monday through Friday. The Department continues to provide services and information safely in-person, online, by phone, and by mail.
Please continue to report all suspicions of child or adult abuse or neglect to 1-844-264-5437. This line is answered 24 hours day, 7 days a week, year-round.
Please call 303-688-4825 with questions and/or assistance regarding our services and community resources. Department staff will be answering calls and providing assistance during the business hours of 8:00am to 5:00pm, Monday through Friday.
You can apply for the following programs by accessing the Program Eligibility and Application Kit (PEAK) at https://coloradopeak.secure.force.com:
- Food Assistance (SNAP)
- Special Supplemental Nutrition for Women, Infants and Children (WIC)
- Colorado Child Care Assistance Program (CCCAP)
- Aid to the Needy Disabled (AND)
- Colorado Works (TANF)
- Health First Colorado (Medicaid)
- Child Health Plan (CHP+)
- Low-Income Energy Assistance Program (LEAP)
- And others
PEAK is available 24 hours a day, 7 days a week. The first time you use PEAK, be sure to use a valid email to create an account. You can:
- Learn about programs and click on “Am I Eligible” to see if you might qualify
- Select “Apply for Benefits” and apply for multiple programs
- Use “Manage My Account” to view benefit information, report changes, pay premiums and read notices
If an appointment is required, the Department will contact you to schedule a phone interview. Please be sure to include a telephone number on your application.
Electronic Benefit Cards (EBT) can be mailed from the vendor or the Department. Please call ebtEDGE at 1-888-328-2656 or the Department at 303-688-4825 with questions.
You may drop off, mail, email, or fax any documentation to the following:
- Drop box located to the right of the main entrance at 4400 Castleton Court, Castle Rock, CO 80109
- FAX: 877-285-8988
- Email: dhs.inbox@douglas.co.us
You may also call us at 303-688-4825.
Child Support applications can be made online at childsupport.state.co.us. This website can provide general child support information along with specific payment information. You may call 303-688-4825 to reach a child support professional.
