Information for you:
Parents/guardians are now in a few different scenarios, depending on if they purchased and if their child was absent or if they were unhappy with the original picture. Read below to see how we handle each situation:
Parents/guardians whose child was absent.
- Parents/guardians should send their child to school ready to be photographed.
- Parents/guardians who have previously placed an order do not need to place a new order.
- Parents/guardians who have not ordered can place an order using the Retake Event Order Code, 69125XF at https://inter-state.com/Order. This Order Code is different from the original Event Order Code.
Parents who are unhappy with the original picture.
Parents/guardians who placed an order should send the Picture Package, including the envelope, to school on Retake Day. Please ensure the package is given to the photographer so they have the information they need to replace the original picture with the retake. Our photographers need the Original Picture Packages to produce the Retake Picture Package.
- They should keep the Class Picture or yearbook, if the order included these items. Please return these to the parent/guardian if you see these items mistakenly returned.
- Customers who only ordered Digital Download Products should still have a Picture Package envelope with a Photo Statement to return.
Parents/guardians who have not ordered can place an order using the Retake Event Order Code, 69125XF at https://inter-state.com/Order. This Order Code is different from the original Event Order Code.
Information for parents/guardians:
Share the message below with parents to help them get ready for Retake Day:
Retake Picture Day is 11/4/22! If you're satisfied with your child's picture, no further action is required.
If you purchased and were unhappy with your Picture Package, please send your Picture Package to school with your student on Retake Day. Your Retake Picture Package will be produced and shipped to the school four weeks after Retake Day. Please note, if your child is photographed on the original and Retake Picture Days, the Retake picture will replace the original picture in certain products, like the yearbook.
Students who were absent for Picture Day should come to school prepared to have their picture taken. If you have not preordered, please use the Retake Order Code 69125XF to place your order at https://inter-state.com/Order. To see your Order History, check your Inter-State Account.
Find answers to Retake Day questions here.
