Student Tech Bytes
August 8, 2023
Caregiver How-Tos
- Are you ready to set up your Aeries Parent Portal account and don't know how to get started? Check out our series of how-to videos HERE.
- Are you an Observer in Canvas so you can see your student's assignments and grades? If not, check out this document with linked videos on how to become an observer in Canvas.
Take a Brain Break
Curbside Tech Support
Summer Tech Support
Our Curbside/In Person Tech Support has moved to the Ed Center and is now by appointment only, we cannot accept walk-ins. Without an appointment, we cannot guarantee we will have resources available to provide support.
To book an appointment for device check ins, check outs, and general tech support, please submit a Help Desk ticket and then someone will reach out to you to set up an appointment. Appointments must be created at least 24 hours ahead of time, same day appointments will not be available.
Lost or Stolen Chromebooks
We are receiving a large number of tickets from school sites and from students stating students have lost their devices. Chromebooks range in cost from $389 to $758. We understand that devices may be misplaced, but please make every effort to locate lost devices before submitting a ticket for device replacement.
Once a device has been reported lost or stolen, it will be locked and unusable.
Email: EdTech@pusd.us
Website: pusd.us/its
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699