Student TechBytes
October 31, 2023
Check out a Bat Cave!
Paper Tutoring
Did you know that all PUSD students in grades 3-12 have access to live (not AI ) tutors 24/7? Tutoring is provided in English, Spanish, Mandarin, and French and covers over 200 topics.
Ready to get started? Watch the videos below and check out their YouTube channel for more helpful videos.
Using the Paper App
Getting Started with Paper
More Resources
ITS Updates & Information
Chromebooks
Locked Student Chromebooks
We are currently in the process of retrieving lost chromebooks. If your chromebook gets locked, please see your Librarian or Office Manager to get the device unlocked and/or submit a ticket with the device's service tag.
Chromebook Operating System Updates
Please remember to completely shut down your Chromebook at the end of every day! This will ensure your device has received all necessary updates and that you are able to connect to all PUSD applications without issue.
Lost, Stolen, and Damaged Devices
A reminder that Chromebooks are instructional materials, similar to textbooks. We have been receiving a large number of tickets from school sites and from students stating students have lost or damaged their devices. Chromebooks range in cost from $389 to $758. We understand that devices may be misplaced and that accidents happen, but please make every effort to take care of your devices as well as locate lost devices before submitting a ticket for device replacement.
Once a device has been reported lost or stolen, it will be locked and unusable.
How to Check Destiny
Did you know you can see what devices, textbooks, and library books are checked out to you? Check out the video below to see how.
Caregiver How-Tos
- Are you ready to set up your Aeries Parent Portal account and don't know how to get started? Check out our series of how-to videos HERE.
- Are you an Observer in Canvas so you can see your student's assignments and grades? If not, check out this document with linked videos on how to become an observer in Canvas.
Curbside Tech Support
In Person Tech Support
Our Curbside/In Person Tech Support has moved to the Ed Center and is now by appointment only, we cannot accept walk-ins. Without an appointment, we cannot guarantee we will have resources available to provide support.
To book an appointment for device check ins, check outs, and general tech support, please submit a Help Desk ticket and then someone will reach out to you to set up an appointment. Appointments must be created at least 24 hours ahead of time, same day appointments will not be available.
Email: EdTech@pusd.us
Website: pusd.us/its
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699