If you experience a busted pipe and you are unable to locate your water shut off, do
NOT call 9-1-1. Instead, call the Public Works on-call number, Town Hall (during business hours), or the non-emergency number. Someone will be available to assist you as fast as they are able to get to you.
IMPORTANT PHONE NUMBERS:
Non-Emergencies - (972) 203-0312
On-call Public Works - (972) 251-0567
Town Hall - (972) 226-7177
Please call 9-1-1 for true
emergencies only during this time. It is imperative that the system does not become overloaded with non-emergent calls, so that our first responders are available to respond to actual emergencies.
