Noon Message to Families

Customer Service is often the most important factor for any organization.

As the old saying goes, ‘you don’t have a second chance at a first impression.’ When a parent or guardian is considering enrolling their child in Cedar Hill Independent School District, the interaction that they have with the first person who greets them – whether on the phone or in person -- will go a long way in determining their opinion of our district.

We have the best, most dedicated teaching staff in Dallas County, but that doesn’t mean much if an interested family does not have their phone call returned. Parents have many options, and we are grateful for each and every one of you.

For that reason, CHISD is debuting a new customer service initiative. Here is what we are asking parents and community to look for when interacting with CHISD staff.

Effective Communication

• Clear and timely response: Staff are expected to acknowledge emails, phone calls, and other communications within 24 hours.
• Transparency: Staffa re expected to make sure all commitments made during communications are followed through.

Courtesy - Quality Service

• Approachable: Whether through a smile, open body language, or an inviting tone of voice, our staff should ensure that students and parents, feel welcome.
• Calm: Staff should greet everyone calmly, use polite language, and express gratitude for their engagement. Look for a positive and friendly tone, both in person and through written communication.

Professional Behavior

• The Golden Rule: We expect staff to approach every interaction with the mindset of treating others the way you would like to be treated.

Sincerely,

Dr. Gerald B. Hudson

Superintendent

You can help shape the future of Cedar Hill ISD!

Please take a few minutes to complete the district's branding survey to share your thoughts on what makes CHISD special and how we can improve to recruit and retain students. Your voice matters!

It's that time of year again!! The Cedar Hill High School Highsteppers are hosting their annual Highstepper Mini Camp for scholars grades K-8th grades at 6-8pm on October 4th at the High School.

The scholars who participate in the clinic will be able to perform pre-game at the Varsity Homecoming Football home game against Mesquite on October 11th & if they pick the New White Package they will also be able to participate in an additional clinic in April & also perform in our Highsteppers Spring Show.

Grab your mum and get ready for CHISD Homecoming Week 2024. All campuses and departments

are asked to participate in the predetermined spirit days. All campuses and departments can register

to have a float in the parade. The deadline to submit your registration form is September 27, 2024.

“Hollywood on the Hill” - October 7-11, 2024.

Academics

Screening schedules: State required hearing, vision, spinal and acanthosis nigricans mass screenings will start in September and will continue through November.

• Collegiate Academy & High School -- September 24-26
• Lake Ridge Elementary School - October 1-2
• High Pointe Elementary School - October 7-8
• Collegiate Prep Elementary School - October 16-17
• Highlands Elementary School - October 21-22
• Waterford Oaks Elementary School - October 28-30
• Plummer Elementary School - November 6-8
• Cedar Hill High School - November 12-13

We are excited to introduce a new initiative: the Teen Superintendent Roundtable (formally known as the Superintendent Student Roundtable). This program is specifically designed for our 8th and 12th-grade students, offering a unique opportunity to collaborate directly with district leadership on matters important to them and our community. Through this initiative, students will engage in meaningful discussions, share their perspectives, and contribute to the development of Cedar Hill ISD. It’s a platform where their voices can be heard, and their ideas can help shape the future of our district. We believe this Roundtable will not only empower our students but also foster a stronger sense of community and leadership among them.

Application Packet:
Completed application
3 reference letters - At least 2 from current or former teachers
A transcript indicating a GPA of 2.0 or higher

Application Timeline:
The application period begins Monday, September 9, 2024. Submit completed applications by Tuesday, October 8, 2024. 2024-25.

Member Notification:

Selected members will be notified by Friday, October 11, 2024

If you have any questions please contact Dr. Kisha McDonald at kisha.mcdonald@chisd.net

On Tuesday, September 17 @ 6:00 p.m. we discussed helping parents understand and support their child's mental health and how to communicate with them effectively. If you were not able to join the live session, don't worry you can still view this valuable information.