As we begin remote learning, we are working through some technology challenges, and we know many of you are as well.
If you had trouble connecting on this first day of remote learning, it may have been because of one of our servers. A piece of hardware on our server went down. The new hardware is on its way and is being installed today, Wednesday, March 25th. This problem is affecting school devices. If you are using a home device, you will not notice the issue.
If you are having a different technology problem, please reach out to your school. Families with elementary students can reach out to their teacher librarian. Middle and High school students can reach out to the Helpdesk or their building’s Tech Support Center.
Most importantly, please know if you are struggling to get online, it’s alright. We understand. We are finding our way, and we know you are too. This is just the beginning. We are working to get students back to learning, and we know this will happen slowly.
