Student TechBytes
October 22, 2024
Fantastic Beasts: Can You Find Them?
Are You Ready to Talk with Your Child About Social Media?
If your preteen or teen is using social media, or asking to get started, it's a good idea to talk with them about it. Parents and caregivers can help children have healthier online experiences by guiding them to use social media safely and responsibly.
Take the Common Sense quiz to see if you're ready to talk with your kid about social media. Based on your responses, you'll find tips and advice from our experts to help guide your family conversations.
ITS Resources & Information
PUSD Help Desk
Help Desk Support
As a reminder, when there are issues at your site, the best way to get help quickly is through a Help Desk call (626-396-3699) or ticket (gopusd.com/helpdesk). Not following this process can result in a delay in resolving your issue.
Common Issues to contact the Help Desk for include:
- Application or Account issue with
- Aeries
- Canvas
- Clever
- Chromebook issue
Chromebook Reference Information
Chromebook Operating System Updates
Please remember to completely shut down your Chromebook at the end of every day! This will ensure your device has received all necessary updates and that you are able to connect to all PUSD applications without issue.
Lost, Stolen, and Damaged Devices
A reminder that Chromebooks are instructional materials, similar to textbooks. We have been receiving a large number of tickets from school sites and from students stating students have lost or damaged their devices. Chromebooks range in cost from $389 to $758. We understand that devices may be misplaced and that accidents happen, but please make every effort to take care of your devices as well as locate lost devices before submitting a ticket for device replacement.
Once a device has been reported lost or stolen, it will be locked and unusable.
How to Guides
Did you know you can see what devices, textbooks, and library books are checked out to you? Check out the video linked above to see how.
It's a good idea to update your password occasionally to keep your account secure. Check out the video linked above to see how.
Caregiver How-Tos
- Are you ready to set up your Aeries Parent Portal account and don't know how to get started? Check out our series of how-to videos HERE.
- Are you an Observer in Canvas so you can see your student's assignments and grades? If not, check out this document with linked videos on how to become an observer in Canvas.
Email: EdTech@pusd.us
Website: pusd.us/its
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699