TECH TOK - BYTE 13 JANUARY 2025

BYTE 13 January 2025

Training and Support Team Mission Statement

The Training and Support Team collaborates with end users to adapt in an ever-changing technology environment. Providing support and information, we empower effortless use of devices, applications, and software. In keeping with the District's vision, we strive to foster learning by serving the Conroe ISD community with knowledge, patience, and kindness.

Training and Support Team Values

Members of the Training and Support Team are Knowledgeable, Collaborative, Reliable, Adaptable, Patient, and have Integrity.

Resources for Teachers:

• Monthly Classroom Dailies
• PK/TK
• K-2
• 3-5

• Getting Started Checklists
• On-Demand Webinars
• AI Resources
• Insightful Blogs

New to Edgenuity? Watch this webinar on "Basics of Getting Started with Imagine Edgenuity Webinar Recording".

Student TECHtalk

Here are two recordings that you can share with your students.

• STUDENT LEARNING TOOLS

• STUDENT REPORTING & DATA

**These recordings are available until May 30, 2025.

• Check out these awesome Chromebook and iPad Tips and Tricks as we get ready for another great school year!
• Chromebook Tips and Tricks
• iPad Tips and Tricks

EDU WIFI for Chromebooks

· Follow these EDU WIFI Troubleshooting tips if any of your Chromebooks fail to connect correctly to the updated EDU WIFI Profile.

Chromebook WIFI Stability

· To help with Chromebook WIFI Stability our Chromebooks have moved to ChromeOS 130 and we have added a new DNS Profile that should improve our Chromebook WIFI connections.

· Follow these steps to check to see if your Chromebooks are at ChromeOS 130:

• How to Check the ChromeOS Version of a Chromebook

· Follow these steps to update a Chromebook that is not at ChromeOS 130:

• How to Update a Chromebook

Are your Chromebooks Test Ready?

· Follow this helpful guide to find out:

• Is My Chromebook Test Ready?

Quick Cards not working on 7th Gen iPads Issue Fixed by Apple

· IOS 18 released with a bug that stopped Quick Cards from working with 7th gen iPads that were updated to IOS 18.

· Apple has fixed this bug with the release of IOS 18.1.1

· Restoring an iPad with iTunes will update the iPad to IOS 18.1.1 and fix your 7th gen iPad if it is having this issue.

• What Model of iPad do I have?
• How to Restore an iPad using iTunes

Basic iPad Troubleshooting

· Wiping an iPad is an easy way to fix Software Related Issues for an iPad.

• How to Wipe an iPad
• Once you have wiped the iPad you will need to set it back up following the steps here:

• How to Setup an iPad

· If an iPad is not updated it can cause apps on the iPad to have issues.

• How to Check IOS Version of an iPad
• How to Update an iPad

· When your iPad first turns on it should connect automatically to the updated EDU WIFI Profile.

• Follow these EDU WIFI Troubleshooting tips if any of your iPads fail to connect correctly to the updated EDU WIFI Profile.

· Deleting the Dreambox App in Settings and then Re-Installing it from JAMF School Student is a great way to fix Dreambox app issues.

· Find out how using the Guide Below:

• Dreambox App Issues

Presented by Shane Mitchell

• Student Device Chat
• January 16 @ 1:30 PM to 2:30 PM - Click HERE to JOIN through Microsoft Teams

• Tech Talk Wednesday - How to Reset Student PW by Teacher of Record
• January 14 @ 1:00 PM to 1:30 PM - Click HERE to JOIN through Microsoft Teams

Presented by Amy Perry

• Tech Talk Wednesday - Helpdesk Open Q&A
• January 22 @ 1:00 PM to 1:30 PM - Click HERE to JOIN through Microsoft Teams

Presented by Liz Ellison

• Canvas & Eduphoria Unplugged
  
• January 15 @ 11:00 AM to 12:00 PM - Click HERE to JOIN through Microsoft Teams