Follow each step listed below, making sure to complete EVERY ONE!

This is ALL you need to do to be ready for school:

Set up your accounts, complete the Welcome to Online Learning class and attend orientation.

Your teacher will be reaching out soon to introduce themselves and welcome you to our school.

At the bottom of this newsletter are important links and resources to help answer frequently asked questions. Bookmark this newsletter and save it as a resource. This will help when you have questions 😃

Set up your Learning Coach account. See here for instructions: https://www.help.k12.com/s/article/OLS-Account-Learning-Coach-Account-Set-Up

Next, set up your Student account. See here for instructions:

https://www.help.k12.com/s/article/Student-OLS-Account-Set-Up

If you need ANY help setting up your accounts or have ANY tech questions please contact Customer Care toll free 24/7 at 866-512-2273.

This class will help you learn to use the Online School platform.

It will show you:

• How to find your schedule for live classes
• Where to find your class work
• AND show you how to turn in homework!

This course should be completed by the first week of school!

*That way you have all the information you need to be successful!*

You can find this class by logging into the Online School (K12 Online School) and clicking on the Classes tab for middle and high school or the Courses tab for elementary.

• Downloading Office is a must before you start school.
• The student will need to know their username & password to get the FREE Office credentials.
• As the LC you create the student account, you can find both username & password in your LC account settings.
• Help with Downloading Office 365

These orientation sessions will walk you through the Welcome to Online Learning course, introduce you to our socialization opportunities and answer any of your questions. To attend your orientation sessions, log into the Online School (K12 Online School).

• Click the My Schedule tab for high school and middle school students
• Click the Plan tab for elementary students.
• Orientation will appear on your class connect schedule.
• Sessions begin a week before your start date.
• Engageli sessions will be available for students to learn the platform where their live classes will take place
• Optional LC Sessions on Fridays for any questions you might have

Your time zone settings must be set to Pacific Time so that your live class sessions appear on your schedule at the correct time.

Once you have logged into the Online School (K12 Online School) you will need to change your time zone settings.

• Learning Coach, Middle School and High School steps to change your time zone settings:
• https://www.help.k12.com/s/article/How-to-Update-the-Time-Zone-in-the-Online-School-and-on-Your-Computer
• Elementary School steps to change your time zone settings:
• Log into the Online School and click on the Profile tab. Then click on the Account tab and change the time zone.

When you enter the Engageli virtual classrooms, you will need to check your Background, Mic & Video settings. Once you have your settings adjusted you will need to click on Sign in and Join button, in order to enter the classroom.

Wondering when your course materials and hardware will arrive? Look no further! You can find your school’s shipping timeline by following these steps:

1. Visit the School Shipping Timeline Directory: Head over to the School Shipping Timeline Directory to locate your school’s specific shipping schedule.
2. Search by State: Use the directory to search by state. Find your state, and you’ll see a list of schools along with estimated delivery deadlines for course materials and hardware.
3. Track Shipping Status: If you’ve already confirmed your enrollment status, click on the link provided in the directory to track the shipping status of your materials and computer equipment.

Remember that if your school isn’t listed in the directory, allow approximately 7-10 business days after courses have been assigned for your order shipments to arrive.

• Each student's Class Connect schedule in the Online High School is the most accurate schedule.
• The master schedule indicates the specific time courses can meet. The schedule is built to make sure we have time to work with students who need additional support in a class. If a student does not need additional support (as determined by STAR testing & class progress), they will not be invited to all sessions for the week.
• The master schedule has time built in for students who receive special services through the ELL program and/or Special Education. These courses are noted with an asterisk*. Only students eligible for the services will be invited to the sessions.
• Assemblies are always optional attendance
• Please contact your student's Homeroom Teacher if you have any questions.

• Each student's Class Connect schedule in the Online High School is the most accurate schedule.
• The master schedule indicates the specific time courses can meet. The schedule is built to make sure we have time to work with students who need additional support in a class. If a student does not need additional support (as determined by STAR testing & class progress), they will not be invited to all sessions for the week.
• The master schedule has time built in for students who receive special services through the ELL program and/or Special Education. These courses are noted with an asterisk*. Only students eligible for the services will be invited to the sessions.
• The master schedule has time built in to complete STAR testing. Once students have completed their STAR assessments, they will not be invited to future STAR sessions until the next testing cycle.
• Please contact your student's Homeroom Teacher if you have any questions.

Learning Coaches (elementary school students only)

• Learning Coaches should plan on supporting their student with their live classes and homework about 4-6 hours a day in the first few weeks of school
• Once your student is familiar with using the online school, they should be able to work more independently and will require less supervision
• Attend the Monthly Progress Conference with your student and their teacher

Students

• Attend all your live class sessions
• Complete your homework every day
• Attend your Monthly Progress Conference with your Learning Coach and your teacher

We've seen students be more successful and make more growth when their Learning Coach or parents are actively involved

Q.) Where is my laptop?

A.) The first step to receiving a laptop from the school is by completing the Family Income Form.

• Check your email for the form or reach out to hardware@k12insightwa.org to request a new form.
• If you have completed the Family Income Form, you can check your status here: https://www.help.k12.com/s/article/Track-Shipping-Status-Materials-Computer-Equipment

Q.) Where are the Orientations and why don’t I see them?

A.) Orientation will show up on your class connect schedule. You will see the sessions in your schedule two weeks before your start date.

As a Learning Coach you may have questions and we have answers! Please follow the link to access the Overview of the Learning Coach Account

Connect with the correct staff member to answer your questions!

Check out the List of Contacts below:

Attendance Policies and Expectations

Our policies and procedures have been created and are implemented to keep students on track to be successful in school and life, maintain a positive school structure, and ultimately graduate high school.

All attendance excusals should go to attendance@k12insightwa.org

The following are the attendance expectations and requirements for ALL students who take any courses at ISWA:

• Students are required to communicate and maintain conversations with their teachers during the span of each week (excluding holiday breaks).
• Students are expected to attend their live classes and if they are going to miss any classes, they must notify the appropriate content teacher.
• Students must login to the Online School daily and complete their course work.
• IMPORTANT: Only logging into the Online School does NOT count as satisfying the weekly, school attendance policies.
• Students will be required to complete a Monthly Progress Conference with their homeroom teacher.

Students who are unable to satisfy these policies over the duration of each school week will be notified by the school. The Learning Coach(es) will also be made aware of the unexcused absences via email or phone call. ISWA will implement the progressive intervention processing to help the student get back on track. All attendance policies can be found in the ISWA Student Handbook.

Call our Customer Care number at 866-512-2273 with any tech questions, password help, log in help or help with any K12 computers or equipment.

How do I attend my live class sessions? You will access classes from the My Schedule tab of the Online School (Plan tab for Elementary students). It is important to use Google Chrome as your web browser.
Class sessions are in a video conferencing platform called Engageli.
Helpful Links

• Help Desk
• School Website
• Reference Guide for Attendance Policies
• LC Resource Guide
• Learning Coach Life: LC Support Programs
• Learning Coach Website
• Role of the Learning Coach
• LC Account Setup
• Student Account Setup
• Online School
• Quick Reference Guide for Engageli
  

• Learning Coach Newsletter

Email: infor@k12insightwa.org
Website: wa.insightschools.net/
Location: 2601 South 35th ST #100 Tacoma, WA 98409
Phone: (425) 533-2700
Facebook: https://www.facebook.com/InsightWashington/

The Washington State Office of Education Ombuds (OEO) listens, shares information and referrals, and works with families, communities, and schools to address concerns so that every student can fully participate and thrive in our state’s public schools. OEO provides support in multiple languages and has telephone interpretation available. To get help or learn more about what OEO does, please visit our website: https://www.oeo.wa.gov/en; email oeoinfo@gov.wa.gov, or call: 1-866-297-2597 (interpretation available).

The Washington State Governor’s Office of the Education Ombuds (OEO) is an independent state agency that helps to reduce educational opportunity gaps by supporting families, students, educators, and other stakeholders in communities across WA in understanding the K-12 school system and resolving concerns collaboratively. OEO services are free and confidential. Anyone can contact OEO with a question or concern about K-12 public schools.

OEO also has 1-page flyers translated into the following languages, which can be downloaded and printed, or copied and pasted into school newsletters or other school publications.

• OEO Awareness SB 5376 Flyer English
• OEO Awareness SB 5376 Flyer English and Spanish
• OEO Awareness SB 5376 Flyer English and Amharic
• OEO Awareness SB 5376 Flyer English and Arabic
• OEO Awareness SB 5376 Flyer English and Chinese Simplified
• OEO Awareness SB 5376 Flyer English and Dari
• OEO Awareness SB 5376 Flyer English and French
• OEO Awareness SB 5376 Flyer English and Hindi
• OEO Awareness SB 5376 Flyer English and Khmer
• OEO Awareness SB 5376 Flyer English and Korean
• OEO Awareness SB 5376 Flyer English and Marshallese
• OEO Awareness SB 5376 Flyer English and Punjabi
• OEO Awareness SB 5376 Flyer English and Russian
• OEO Awareness SB 5376 Flyer English and Samoan
• OEO Awareness SB 5376 Flyer English and Somali
• OEO Awareness SB 5376 Flyer English and Tagalog
• OEO Awareness SB 5376 Flyer English and Tigrinya
• OEO Awareness SB 5376 Flyer English and Ukrainian
• OEO Awareness SB 5376 Flyer English and Vietnamese

OEO’s Mailing address is:

P.O. Box 40004

Olympia, WA 98504

Insight School of Washington does not discriminate in any programs or activities on the basis of sex, race, creed, religion, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups.

The following person has been designated to handle questions and complaints of alleged discrimination:

Title IX Coordinator, Diana Figula

2601 S 35th Street, Suite 100

Tacoma, WA 98509

dfigula@k12insightwa.org

425-533-2728

Title IX inquiries may also be directed toward the U.S. Department of Education, Office for Civil Rights (OCR): https://www2.ed.gov/about/offices/list/ocr/index.html

Information about the nondiscrimination and sex-based discrimination policies and grievance procedures, and how to report a concern or complaint can be found in the Student Handbooks.