2024 Communication Survey Series
From the Media and Communications Office
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Communications Surveys: Overview
In January and February, the Communications Office will be gathering insight from parents, students, and staff about our current and future communication interests.
The survey series aligns with a goal set at the beginning of the school year and also helps a volunteer Task Force currently working internally to define two-way communication and engagement requirements that support ongoing school-to-home engagement and relationship building to benefit all students.
The 2024 Survey Series
The last full-scale Communications survey was conducted in 2015 by a Communications Task Force. Based on those results the Media and Communications Office was formed and many practices were put in place to address concerns raised by the community.
The 2024 survey repeats several questions from 2015 with the hope of seeing marked improvement, as well as new questions to capture feedback on current and future communication practices and tools.
The 2024 survey series will not gather insight from community members in Framingham who do not have children in schools. The immediate goal is to identify areas of improvement and wins within the FPS community first and will pursue broader outreach at a later date. There are several ways the public can currently seek information and content from FPS - namely our website, social media, and newsletter subscription for the DNA.
Survey Structure and Timeline
Each of the Caregiver and Student surveys will be available in English, Spanish, and Portuguese. They will be released in a staggered timeline so we can gather information on district-level communication, separate from school and class level communication, as well as from unique stakeholder audiences.
- January 21 - February 3: District Communications Survey for Caregivers
- February 4 - March 2: Communications Survey for Staff (Deadline extended)
- February 14 - March 2: School / Class Communications Survey for Caregivers
- Week of March 26 (Tentative): Communications Survey for High School Students (The Media and Communications Office is partnering with FHS student representative for the Framingham School Committee, Jordan Cohen on the student survey. More to come!)
Survey Outreach
The surveys will be sent by email and text message, shared social media, and posted to the FPS website. Caregivers will receive one district survey and one survey per school with an opportunity to answer questions for each student.
In-Person Community Discussions
To supplement the digital surveys, there are plans for several in-person opportunities to try and gather community insight. The timing and opportunity details for some of these approaches are still coming together.
Coffee Comms Chats: Every Friday between January 26 and March 1 from 9:30am - 11:30am, the Media and Communications Manager (Rochelle Santos) and the new Assistant Superintendent of Equity, Belonging, and Community Engagement (Dr. Anthony Pope), will hold open office hours for caregivers to discuss Communications and gather input. All Coffee Comms Chats listed below will be posted to the FPS Calendar on the website. If you are planning to come and need interpretation services, please let us know in advance what date and time you are planning to come. Text or What’s App: 774-388-7121.
- Friday, January 26, 2024: B. Sisters Cafe (680 Worcester Rd, Framingham, MA 01702)
- Friday, February 2, 2024: Franklin Street Cafe (134 Franklin St, Framingham, MA 01702)
- Friday, February 9, 2024: Saxonville Mills Cafe and Roastery (2 Central St, Framingham, MA 01701)
- Friday, February 16, 2024: Honey Dew Donuts (861 Edgell Rd, Framingham, MA 01701)
- Friday, February 23, 2024: Panera (400 Cochituate Rd, Framingham, MA 01701)
- Friday, March 1, 2024: Andina Cafe (197 Concord St, Framingham, MA 01702)
School Leader Focus Group: Following a Professional Development Session in January, a sample of school leaders have been invited to join a Focus Group to learn about the challenges with two-way communication AND to participate in a discussion that can help guide the future of two-way communication and engagement.
Clubs Rotation: In collaboration with Out-of-School Time Programs the Secondary Level and at FHS specifically, brief discussions will be held during a variety of FHS clubs to gather communication interests from FHS students. This will align with the Student Communication Survey which is still in the planning phase.
Informal Two-Way Focused Conversations & Tabling Opportunities: Community input gathering will take place in various locations around Framingham. Utilizing a simple in-person survey and conversation-starters to supplement the larger online survey, the Media and Communications Manager will seek to gather insight and have brief chats with FPS Caregivers around the community. If you see Rochelle around town, please take a moment to stop and chat! Timing and locations are to be determined.
Staff Drop-In Sessions: Using a mix of in-person tabling, staff meeting visits, AND virtual drop-ins FPS staff members will be invited to share some insight about their communication use and preferences. More to come on this!
The mission of the Framingham Public Schools is to educate each student to learn and live productively as a critically-thinking, responsible citizen in a multicultural, democratic society by providing academically challenging instructional programs taught by highly-qualified staff and supported by comprehensive services in partnership with our entire community. For news, updates, and announcements, follow Framingham Public Schools (@FraminghamPS) on Facebook and (@framinghamschools) on Instagram. You can also join the conversation using #FraminghamSchools.