Student TechBytes
September 17, 2024
Student Chromebook Error
There is currently a known issue related to student Chromebooks where students have issues accessing the login screen or see an error page when accessing specific websites such as Clever. We are waiting on Google to push out a fix for this issue.
In the meantime, the workaround to resolve this issue is to turn the Wifi off and back on.
Celebrate Hispanic Heritage Month with Google Arts & Culture
3 Ways to Celebrate Hispanic Heritage as a Family
From Common Sense Media
Hispanic Heritage Month is a time to celebrate the diversity of Latin American cultures and the achievements of Latinos present and past. While we honor Hispanic heritage year-round, this month-long celebration gives us a platform to highlight our stories, traditions, and contributions.
The tips and resources here can help you and your children celebrate Hispanic heritage as a family!
Honoring the Experiences of Latin Americans
Books are a fantastic way to explore the stories of Hispanic and Latino people around the world.
Stories can give you ways to teach kids about your family's traditions and pass them down to the next generation. And bilingual books or books in Spanish can support your child's language development and connection with their heritage.
Check out books with Latino characters and bilingual books for true stories of history-makers, fiction based on relatable experiences, and more.
Exploring Our Latin American Cultures and Traditions
Families can celebrate Hispanic heritage by learning more about the communities, celebrations, and traditions of Latinos around the world. Try these podcasts, which feature stories and voices from Puerto Rico, Colombia, ancient Mayan culture, and beyond. Kids will see themselves and others in the relatable characters and hosts.
Hands-on activities can be another great way to connect with your own family's history and traditions. How about cooking some Venezuelan arepas, Argentinian asado, or a recipe from your childhood? Or consider creating your own board games, like this DIY LoterĂa, the Mexican version of Bingo, or a Pirinola.
Seeing Ourselves on the Screen
If you grew up Latino, you might have noticed that you rarely saw people who looked like you on the screen. Even today, finding entertainment that represents Latino people without stereotypes is challenging. When kids see well-rounded, positive characters who look like them, they feel better about themselves and others in their communities.
Have a family movie night and watch a great movie that highlights Latinos. Get inspired by a story, character, or actor from your family's own culture with movies featuring Mexican, Cuban, Puerto Rican, and South American leads. Or have a TV show marathon with one of these TV series with Latino characters and creators.
ITS Resources & Information
PUSD Help Desk
Help Desk Support
As a reminder, when there are issues at your site, the best way to get help quickly is through a Help Desk call (626-396-3699) or ticket (gopusd.com/helpdesk). Not following this process can result in a delay in resolving your issue.
Common Issues to contact the Help Desk for include:
- Application or Account issue with
- Aeries
- Canvas
- Clever
- Chromebook issue
Chromebook Reference Information
Chromebook Operating System Updates
Please remember to completely shut down your Chromebook at the end of every day! This will ensure your device has received all necessary updates and that you are able to connect to all PUSD applications without issue.
Locked Student Chromebooks
We are currently in the process of retrieving lost chromebooks. If your chromebook gets locked, please see your Librarian or Office Manager to get the device unlocked and/or submit a ticket with the device's service tag.
Lost, Stolen, and Damaged Devices
A reminder that Chromebooks are instructional materials, similar to textbooks. We have been receiving a large number of tickets from school sites and from students stating students have lost or damaged their devices. Chromebooks range in cost from $389 to $758. We understand that devices may be misplaced and that accidents happen, but please make every effort to take care of your devices as well as locate lost devices before submitting a ticket for device replacement.
Once a device has been reported lost or stolen, it will be locked and unusable.
How to Guides
Did you know you can see what devices, textbooks, and library books are checked out to you? Check out the video linked above to see how.
It's a good idea to update your password occasionally to keep your account secure. Check out the video linked above to see how.
Caregiver How-Tos
- Are you ready to set up your Aeries Parent Portal account and don't know how to get started? Check out our series of how-to videos HERE.
- Are you an Observer in Canvas so you can see your student's assignments and grades? If not, check out this document with linked videos on how to become an observer in Canvas.
Email: EdTech@pusd.us
Website: pusd.us/its
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699