

Simplisafe not connecting to wifi
December 9th, 2024
What to do when your SimpliSafe camera not connecting to wifi?
The SimpliSafe cameras are the most demanding device when we talk about the security of our homes. They provide you with premium features including HD view, colored night vision, an easily accessible interface, etc. If you are a new user and face Simplisafe Camera not connecting to wifi. Then, this guide is for you. Read this section carefully, for effective troubleshooting tips.
SimpliSafe camera not connecting to wifi? Why?
Most often, the new user couldn’t connect the Security camera, the most common issues for this are:
Unstable internet connection
Outdated firmware
Incorrect camera configuration
Insufficient power supply
Loose or damaged wires
ISP issues
Technical glitches
How to troubleshoot the Simplisafe Camera connectivity issues?
Hereon, you are familiar with the reasons that occur while connecting your security device to the WiFi. You can resolve the issues by following the effective troubleshooting tips as written below:
Use a Stable Internet connection
Stabilize your internet connection, move to the wired connection if the wireless network is not working properly.
Update the device Firmware
To update the firmware, log in to the camera to access the admin panel. Further, access the Advanced Settings and upgrade the device’s firmware by following the on-screen guidelines.
Power Outage
Ensure your device is getting a sufficient power supply. Inspect if the cables are working fine, if not tighten up the loose cable connections and replace the damaged cables.
Reconfigure the Router settings
If you're using the 5Ghz network frequency, then you need to change it. For this, access the router settings and switch the bandwidth from 5GHz to 2.4GHz.
Locate the camera within the range of the router
Relocate the camera and place it within the network range of the router. If it is far away from the networking device, then connection errors may appear. Also, eliminate all the signal interferences.
Power cycle the Device
Disconnect the surveillance gadget for 30 seconds and plug it back again. Now, that your surveillance device is power cycled and check that the technical glitches and bugs are fixed.
Hard reset the Surveillance Device
Perform the SimpliSafe camera reset if nothing else works. It will revert the SimpliSafe camera to its default settings and you need to reconfigure all the settings from scratch.
Lastly, we have learned here about the primary reasons why your SimpliSafe camera not connecting to wifi including the effective fixes for this. If you are still facing any issues, reach us.