
The Source
Comal ISD Human Resources and Customer Service Newsletter
August 2017
In This Issue:
Ed Training Center- Compliance Videos
2017-18 School Year Welcome
Answers to Your Questions- HR FAQ's and Contacts
New Year, New You- Changing your information
New To Comal ISD?- Sign up for job perks!
Rally- Giftcards for Better Health
Health and Wellness- Biometric Screening and Real Appeal
Myuhc.com
Be a Smart Consumer of Healthcare Services- Using the myHealthcare Cost Estimator
Return to Work
Customer Service Corner- Comal Cares
Important Information Regarding Benefits and August and September Paychecks Benefit Information
The new Benefit Plan year began on August 1, 2017. The Health Insurance premium increase will be reflected in your August paycheck.
Medical: United Health Care is in the process of sending updated ID cards. Please discard any old cards after you have received the new ones.
Dental: Lincoln Financial became the new dental provider as of August 1, 2017. They are in the process of sending ID cards. You will need to provide your updated insurance information to your current dentist or orthodontist. United Health Care will no longer cover dental benefits after July 31, 2017.
Remember: Health Insurance deductibles run with the calendar year and will not be re-set until January 1, 2018. Any medical expenses incurred between August and December will continue to be applied to the 2017 calendar year deductible.
Board Approved Pay Raises
The Comal ISD Board of Trustees generously voted in June to provide all employees with a 3% salary increase for the 2017-2018 school year. In order to qualify for a salary increase, an employee must have been employed for the last 90 workdays in the 2016-17 school year. Please see below for when this change will be reflected in paychecks:
July Paycheck
Eligible employees working 227 - 237 days received this increase beginning with their July paycheck.
August Paycheck
Eligible employees working 207 – 226 days received this increase beginning with their August paycheck.
September Paycheck
Eligible employees working 175 – 206 days will receive this increase beginning with their September paycheck.
IMPORTANT: All employees should log into the Employee Portal after the upcoming August and September pay dates to review your pay information. Check your deductions carefully and report any errors as soon as possible.
If you find a discrepancy, please contact Glenna Miranda at 830-221-2040 or by email at glenna.miranda@comalisd.org immediately, so that the correction can be made.
Ed Training Center- Compliance Videos
My Comal ISD- Dedicated to Excellence!
Each new school year starts with a tremendous feeling of anticipation and excitement. You can actually feel the energy as you walk the halls of our campuses. With the start of the new school year we are reminded of the promise of the future and the amazing power that is generated when we work together to put students first. Comal ISD employees work as teams to provide the best possible learning environment for every student in the district. We believe that together, through our commitment to those we serve and our daily actions, we not only support our students but, we also strengthen our community.
As a member of the Comal ISD team, you:
Learn and Perform your job at a high level of expectations
Deliver exceptional customer service
Work for the TEAM
and
Own our student performance
As we start the 2017-18 school year, The Department of Human Resources and Customer Service pledges to support all of our team members and we hope you will call on us whenever you need our support.
Thank you for your service and collaboration with our students, families, and each other.
Have an amazing year!
-Mandy Epley
Comal ISD
Executive Director of Human Resources and Customer Service
Human Resources and Customer Service FAQs
Where do I send my transcripts to add a new degree?
How do I view my pay information?
How do I get a verification of employment?
Answers to these and many other frequently asked questions are posted in the Human Resources and Customer Service FAQs. You can access the information on the Comal ISD webpage on the main Human Resources and Customer Service page or under Employee Resources.
Please contact us if you need assistance with human resource questions.
Do you have questions about...
...employee Health Benefits:
Glenna Miranda
Employee Benefits Coordinator
Phone: 830-221-2040
Email: glenna.miranda@comalisd.org
...general questions related to employment opportunities, department forms or who to contact:
Dickie Guthrie
Senior Associate
Phone: 830-221-2115
Email: dickie.guthrie@comalisd.org
...certifications, new employee orientation or service record requests:
Samantha Whitney
Employment Specialist
Phone: 830-221-2118
Email: sam.whitney@comalisd.org
...substitutes and reporting an absence requiring a sub
Sonia Hernandez
Substitute Specialist
Phone: 830-221-2043
Email: sonia.hernandez@comalisd.org
...employee paysheets, employee calendars, employment verifications or salary schedules:
Burnita Reininger
Systems Information Specialist
Phone: 830.221.2607
Email: burnita.reininger@comalisd.org
...job postings, application system or observation/intern placements:
Rebekah Thudium
Human Resources Specialist
Phone: 830-221-2102
Email: rebekah.thudium@comalisd.org
....badges, fingerprints, and background checks:
Sonya Vargas
Human Resources Specialist
Phone: 830-221-2121
Email: sonya.vargas@comalisd.org
...human resources and customer service:
Marie Kuehler
Human Resources and Customer Service Director
Phone: 830.221.2635
Email: marie.kuehler@comalisd.org
Mandy Epley
Executive Director of Human Resources and Customer Service
Phone: 830.221.2026
Email: mandy.epley@comalisd.org
New Year, New You!
Did you move this summer? Did you get a new phone number? Did your name change?
It is important to make sure we have updated information on record for you.
If you need to update your mailing address, contact information or name, please log on to the intranet and click on Employee Access Pay/Att to access ITCCS Employee Portal. Once logged on, you can update your profile information. If you are changing your name, please remember to send a copy of your new Social Security card to Samantha Whitney in order to complete the official name change.
New to Comal ISD? Sign up for your perks!
Comal ISD is happy to offer the PerkSpot Employee Discount Program to all its employees.
What is PerkSpot?
As an employee, PerkSpot is now your personal online savings resource -- a place to find discounts and rebates on goods and services from many of the best known brand names in the U.S. --online and off, nationally and locally.
Here's all you need to do to put PerkSpot to work for you. From your work or home computer, go to Comal ISD PerkSpot site - http://www.comalisd.perkspot.com - and follow the step-by-step instructions to register. We've got all the discount information ready for you on our site, you've just got to login to have access to all our discounts -- many are updated daily and weekly! Just pick out what you'd like, follow the instructions provided on PerkSpot and check out. PerkSpot's savings are convenient and valuable -- from everyday purchases like groceries to special purchases like family vacations or auto insurance.
It's all possible on PerkSpot.
GREAT HEALTH RECOMMENDATIONS AND GIFT CARD REWARDS, JUST FOR YOU
Rally can help you get healthier, one small step at a time. Rally shows you how to make simple changes to your daily routine, set smart goals and stay on target. You’ll get personalized recommendations on how to move more, eat better and feel happier — and have fun doing it.
Start with the quick Health Survey and get your Rally Age, a measure of your overall health. Rally will then recommend missions for you: simple activities designed to help immediately improve your diet, fitness and mood. Start easy and level up when you’re ready.
Plus, on Rally there are lots of ways to earn Rally coins, which you can use for chances to win great rewards. Rack up coins for joining missions, pushing yourself in a challenge and even just for logging in every day.
Rally is available at no additional cost to you, as part of your employee benefits.
BETTER HEALTH STARTS ONLINE. REGISTER TODAY AT MYUHC.COM
Use myuhc.com to Access Health Care Information
Get the tools you need to make better health care choices.
Not sure what's covered in your health insurance plan? Wondering what's in or out of network? Need a claim form, an ID card or a prescription refill? Get the answers you need, when you need them, on a Web site designed just for you – myuhc.com®.
All of your health benefits information is on myuhc.com, a resource that maintains your health care interactions.
Use myuhc.com to:
- View and pay your claims
- Access claim forms
- Print an ID card
- Look up your benefits
- Find a doctor or mental health resources
- Locate a pharmacy, refill a prescription
- View an online statement
- View your account balances for Health Reimbursement Account, Health Savings Account and Flexible Spending Account(s)
- Estimate health care costs
- Take a health survey
- Create and view your Personal Health Record
- Look up health topics
- Work with an Online Health Coach
- Find out about extra programs and discounts
- Set up direct deposit
- Change your mailing preferences
- Establish automatic payment options and more
- UnitedHealthcare provides you with personalized service and round-the-clock support that makes your health care experience productive and beneficial. With the technology built around myuhc.com, you have a comprehensive avenue to optimize your health care experience.
Return to Work Program: You’re An Important Piece of our Puzzle
Addressing Work Related Injuries
RTW Program Purpose
The primary goal of Comal ISD’s Return to Work (RTW) program is to return injured on the job employees to work at the earliest medically allowable date, and in accordance with the prescribed medical treatment plan. Our RTW program promotes rehabilitation and enhances the recovery process while our employees remain on the job.
How does it work?
Most employees that are injured on the job are allowed to go back to work but may have work restrictions from their treating doctor. Whenever possible, supervisors will work to modify duties. For example, the doctor allows the employee to return to work but states they cannot lift more than 50lbs. The supervisor of that department will temporary modify that employees job duties so that they do not lift more than 50 lbs., allowing them to perform some work while they recover.
Why Stay at Work?
You are a valued member of our organization and we rely on each other to get the job done. Our experience shows the advantages of coming back to work include:
· quicker recovery times
· a smoother transition back to work
· maintaining self-esteem in spite of the medical condition
· receiving a regular paycheck with regular benefits (Workers’ comp only pays 70%)
· maintaining relationships at work
Employee Benefits
· Earn regular, hourly wages and accrue all benefits as applicable in the regular “time of injury” job.
· Speed recovery while minimizing disruption to normal routine.
· Preserve leave time and benefit balances.
· Work in a controlled environment to minimize risk of re-injury.
· Have productive use of abilities to maintain and promote self-esteem.
Department Benefits
· Maintaining productivity in the workplace
· Supporting the culture of caring for our employees
· Providing a safe and timely transition back to work
· Keeping trained and experienced workers on the job
· Minimizing workers’ compensation costs
· Saving money spent on hiring temporary workers.
· Maximizing communication with injured employees
· Reducing likelihood of adversarial relationships
RTW Program Goals
· Fulfill our moral, ethical, and legal responsibilities to you.
· Provide transitional assignments for temporarily modified work to get you back to your job.
· Create positive workplace morale through collaborative communication and support.
How Do I Get Back To Work?
· Let your doctor know that your department has a Return to Work (RTW) Program.
· A transitional duty team consisting of you, your supervisor, Human Resources, Risk Management and/or a team coordinator will routinely meet to review the medical status form and identify temporary transitional duties available.
· You will work in the temporary transitional duty position as needs dictate or until released back to work by your physician.
Important Facts
· The RTW program is available to all employees with work-related injuries and illnesses.
· Participation in the RTW program is mandatory. Failure to participate may jeopardize workers’ compensation benefits.
· Employees must provide their department’s human resources or RTW coordinator the medical status form releasing them to return to work and noting the restrictions, if any.
· The RTW team, treating physician, employee, and the department partner together to create an effective RTW program.
Department Contacts:
Work Related injuries:
Belinda Raindl, CSRM, CTSBO (Business Office)
Return to Work Coordinator
Risk Management & Records Dept.
830-221-2062
Questions about FMLA or Temporary Disability Leave:
Glenna Miranda (HR Department)
Employee Benefits Coordinator
830-221-2040
Quote of the Month
Customer Service Corner
Comal Cares: Share your 51% Today!
“Customer service is taking the opportunity to turn any situation into a personal, positive experience.”
Comal Cares Philosophy
- Treat all people with courtesy, dignity and respect
- Practice open, honest, two-way communication
- Base all decisions on what is best for students
- Take ownership for providing the best service possible
- Respond to phone calls and emails with in 24 hours
- Listen to all concerns
As we receive specific praise for employees who go above and beyond in their daily service to the community of Comal ISD and to the students and families we serve, we would like to honor them in our Spotlight section each month.
We look forward to celebrating the great work of our Comal ISD team members by sharing your 51%! Scan the QR code on the Comal Cares poster on your campus to share great service you have seen or email Mandy Epley at mandy.epley@comalisd.org to send pictures and a story about great hospitality and service. We will share through our "In the Spotlight" section in future newsletters.
Comal ISD Department of Human Resources and Customer Service
Email: mandy.epley@comalisd.org
Website: www.comalisd.org
Location: 1404 Interstate 35 N, New Braunfels, TX, 78130
Phone: (830) 221-2026
Facebook: https://www.facebook.com/comalisd
Twitter: @CISDNews