Student TechBytes

• Please submit Help Desk tickets for support with Chromebooks or contact your site Librarian to assist with a replacement.
• If you need your password reset, contact your site Office Manager or Librarian
• If your Chromebook was Lost/Stolen over the summer, please submit this form.

From Common Sense Media

Nearly four in 10 teens and young adults (38%) reported symptoms of moderate to severe depression in 2020, up from 25% in 2018. We often assume social media only amplifies the issue, but the truth is more complicated.

Teens can use social media and the internet to find mental health information, advice, or support. But teens with mental health challenges can be at risk for unhealthy behavior online.

For the many families dealing with mental health issues, help is available. You can use this list of mental health services and online tools to find resources for a range of needs. Also, consider the tips below to help your child balance the risks and rewards of social media.

1. Talk to your kids about the places they feel supported online.
2. Ask if they ever see things online that make them feel unsafe.
3. Think twice before taking away the phone.
4. Pay close attention to social media if your kid is already struggling offline.

As a reminder, when there are issues at your site, the best way to get help quickly is through a Help Desk call (626-396-3699) or ticket (gopusd.com/helpdesk). Not following this process can result in a delay in resolving your issue.

Common Issues to contact the Help Desk for include:

• Application or Account issue with
• Aeries
• Canvas
• Clever
• Chromebook issue

Please remember to completely shut down your Chromebook at the end of every day! This will ensure your device has received all necessary updates and that you are able to connect to all PUSD applications without issue.

We are currently in the process of retrieving lost chromebooks. If your chromebook gets locked, please see your Librarian or Office Manager to get the device unlocked and/or submit a ticket with the device's service tag.

A reminder that Chromebooks are instructional materials, similar to textbooks. We have been receiving a large number of tickets from school sites and from students stating students have lost or damaged their devices. Chromebooks range in cost from $389 to $758. We understand that devices may be misplaced and that accidents happen, but please make every effort to take care of your devices as well as locate lost devices before submitting a ticket for device replacement.

Once a device has been reported lost or stolen, it will be locked and unusable.

• Are you ready to set up your Aeries Parent Portal account and don't know how to get started? Check out our series of how-to videos HERE.
• Are you an Observer in Canvas so you can see your student's assignments and grades? If not, check out this document with linked videos on how to become an observer in Canvas.