Student Tech Bytes
March 31, 2021
Revised Hotspot Check Out Process
ITS has revamped the process being used to check out hotspots to students in an effort to ensure we are responding to and providing students in need with hotspots quickly.
If you need to request a hotspot, please fill out the Hotspot Request Form (below). Once a request has been made and a device is available, our tech team will reach out to you and schedule an appointment for pick up at our Curbside Tech Support location.
Paper Parent Webinars
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Parent Resources
- Technology Troubleshooting Document
- Tech Bytes Archive
- PUSD Outages Updates
- Parent Portal Sign Up Information
- Parent Portal Resource Page
- Parent Portal Support Email: help4parentportal@pusd.us
- Tutoring Resources
- How to log in to the Chrome Browser
- Webex Device Specs
- To view student's grades, make sure your Aeries Parent Portal account has been activated.
- Taking a picture of student work to submit on Canvas.
- Sprint Hotspot Student Care 844-309-1680
- Canvas Login Page for Parents/Guardians
- Become an Observer on your student's Canvas account by following these INSTRUCTIONS.
Check grades in Aeries
Thanks to students from SIerra Madre Middle for helping create this video!
Innovative Technology Services
Email: helpdesk@pusd.us
Website: gopusd.com/helpdesk
Location: 351 South Hudson Avenue, Pasadena, CA, USA
Phone: 626-396-3699
Facebook: https://www.facebook.com/PasadenaUnifiedSchoolDistrict
Twitter: @PasadenaUnified